Marketing Center Help Desk Redesign
A system-driven Help Desk redesign for CoStar’s Marketing Center, built to replace static PDFs and scale across devices and languages.
Homepage designed to orient users quickly with clear task-based navigation and search, replacing downloadable PDFs with an in-product support experience.
A flexible UI component system created to support consistent messaging, accessibility, and future scalability across the Help Desk.
Article template designed as a reusable system, supporting long-form instructional content with scannable hierarchy and modular UI components.
Key design decisions included navigation patterns, contact pathways, and responsive behavior across desktop, tablet, and mobile.
Produced at CoStar Group